Justine Matthews
Special Counsel
Justine is Special Counsel at Hall Payne Lawyers, bringing over 20 years of legal expertise to the firm. Specialising in Health Law, she is dedicated to supporting health practitioners facing complaints, investigations, disciplinary actions or navigating the registration process with Ahpra.
Justine's compassionate and professional approach ensures her clients feel supported during some of the most challenging times in their careers.
She has represented doctors and health practitioners before numerous authorities and regulatory bodies, including the:
- Australian Health Practitioner Regulation Agency (Ahpra);
- Office of the Health Ombudsman (OHO);
- Health Care Complaints Commission (HCCC);
- Aged Care Quality and Safety Commission;
- Australian Information Commissioner; and
- State and Territory Civil and Administrative Tribunals.
Justine is renowned for her ability to navigate sensitive and complex cases, consistently handling high-pressure matters with discretion and exceptional expertise. Her practice includes:
- Supporting practitioners manage notifications to regulators and investigations arising from allegations of unsatisfactory performance, unprofessional conduct, or professional misconduct.
- Assisting practitioners subject to health and performance assessments.
- Responding to proposals to take Immediate Action.
- Helping practitioners resolve registration issues with Ahpra.
- Assisting practitioners with coronial inquiries and appearing in coronial inquests.
- Handling privacy matters before the Office of the Australian Information Commissioner and Freedom of Information requests.
- Managing scope of practice and credentialing issues.
- Representing practitioners in Medicare inquiries undertaken by the Practitioner Review Programme or the Professional Services Review Agency.
- Defending allegations of discrimination before the Human Rights Commission and the Federal Court.
- Making submissions to the Aged Care Quality and Safety Commission on behalf of practitioners.
- Compiling exemption applications to s19AB of the Health Insurance Act 1973 on behalf of International Medical Graduates.
In addition to her legal acumen, Justine has delivered training seminars and published articles to support the medical profession in understanding regulatory requirements and minimising risk.
Justine’s extensive career includes senior roles in both private practice and corporate settings. She has served as Partner in Charge at leading law firms and has been recognised for her legal excellence, including listings in Australia’s Best Lawyers and Doyle’s Guide for Defendant Litigation. Justine offers guidance and confidence that sets her apart in her field. Justine is also a member of the Women Lawyers Association Queensland.
Outside of work, Justine enjoys spending time with her family, supporting her boys’ sporting endeavours, and experimenting in the kitchen.
Reviews for Hall Payne Brisbane
I had a great experience with Justine and the Hall Payne team. They were quick and very professional in handling my matter.
I highly recommend them.
Jessie was professional and understanding. She was efficient and timely in moving things forward. It was a pleasure working with her.
I initially contacted Leanne at Hall and Payne Lawyers for help with obtaining my Australian Citizenship. Leanne gave invaluable help and guidance throughout the citizenship process.
Her expertise, patience and attention to detail made what could have been a daunting experience feel manageable and smooth. Communication was excellent and Leanne kept my informed every step of the way.
I would highly recommend her to anyone looking for help with immigration/citizenship issues.
Justine Matthews is an absolute angel! During one of the most difficult times of my career, she stood by me with compassion, understanding, and unwavering support and encouragement.
Her expertise and professionalism shone through as she skillfully navigated my case, ultimately securing a successful outcome. What truly set her apart, however, was her gentle and non-judgmental approach - she made me feel seen and heard when I felt at my lowest.
If you're facing a similar challenge, don't hesitate to reach out to her. She's more than just a lawyer - she's a guardian angel in disguise!
I cannot recommend Alexandra Jarrett at Hall Payne Lawyers highly enough. From our very first conversation, Alex was professional, compassionate, and incredibly knowledgeable. She took the time to explain every step of the legal process clearly, ensuring I felt supported and informed throughout.
Her attention to detail and dedication to achieving the best possible outcome were evident from start to finish. Alex’s responsiveness and genuine care made what could have been a stressful experience feel manageable and under control.
If you're looking for a solicitor who is not only highly skilled but also truly committed to her clients, Alexandra Jarrett is the one to trust. Thank you again for your outstanding work!
Could not fault Hall Payne Lawyers level of service and genuine interest in my needs, Philip and Jodie were great to deal with.
I engaged Mark Diamond on a matter. I've never had to do anything like this before. He went above and beyond.
After an initial consultation, provided sound advice leading up to engagement. Excellent communication. Fast and precise, with best possible outcome.
Highly recommend.
I had an excellent experience working with Hall Payne Lawyers Brisbane for my will preparation. The team were great and thorough, ensuring every detail was handled with care.
Thanks Phil and Jodie for making this process seamless.