Refund Policy

The Hall Payne Lawyers online Wills and Enduring Power of Attorney system contains an assessment process to allow you to determine whether the documents produced by the system are appropriate for your personal situation.

This is a self-assessment process. As the system is online, once you have accepted that the system is suitable for you, it cannot be reversed. For that reason, we do not offer a refund of fees except in a situation where it can be shown that the program has malfunctioned.

We will not offer a refund for situations where there has been user error.

We are unable to provide a refund simply because you have changed your mind.

Latest from the Blog

Conveyancing special conditions for residential contracts

Conveyancing - special conditions for residential contracts

When purchasing residential property in Queensland, there is a standard REIQ (Real Estate Institute Queensland) contract used. There is also an option for ‘special conditions’ to be added to that contract.

Read more

Who can contest a Will?

Contesting a Will - who can challenge my Will?

Anyone having a Will done (and that should be everybody) should be aware of the potential consequences of leaving an eligible person, namely a spouse, child or dependent either out of the Will or with only a small share.

Read more

Benjamin Legge v Barnardos Australia anit-bullying win

Volunteer deemed 'worker' under Anti-Bullying laws

Benjamin Legge, a foster carer under arrangements with Barnardos Australia, contends he was subjected to workplace bullying by case managers and other managers. He filed an application in the Fair Work Commission seeking orders to stop the bullying.

Read more

Industrial manslaughter laws being proposed for the Northern Territory

Industrial manslaughter reforms being proposed for Northern Territory

The Northern Territory Parliament is proposing to introduce industrial manslaughter laws which could see the prosecution of individuals and/or corporations found to be responsible for the death of an employee at work.

Read more

More Blog Articles